Travelers vs The Hartford - Which Car Insurance is Best Where You Live?

Travelers and The Hartford are both solid car insurance companies, but what do consumers have to say about each company? Unbiased third-party surveys such as those provided by J.D.Power can help consumers choose a company based on actual customer opinions.

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Travelers vs The Hartford - the Ratings

  Travelers Ratings The Hartford Ratings
Policy Offerings Travelers Policy Offerings The Hartford Policy Offerings
Pricing Travelers Pricing The Hartford Pricing
Billing and Payment Travelers Billing The Hartford Billing
Contacting the Insurer Travelers Support The Hartford Support
Overall Satisfaction Travelers Satisfaction The Hartford Satisfaction
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Data source: J.D.Power 2011 National Auto Insurance Study

Travelers scored lower The Hartford on policy offerings. Policy offerings rates the variety of insurance coverages consumers can buy from each insurance company. Having better policy offerings means you can get potentially better coverage such as special perils coverage on your home contents or a disappearing deductible on your car insurance.

Travelers and The Hartford Price Comparison

Travelers was rated about the same as The Hartford on insurance prices. That doesn't mean that Travelers will always have identical prices on car insurance than The Hartford, however. Free car insurance quotes from Travelers and The Hartford will help you determine which company offers the best deal.

Travelers vs The Hartford - Which Car Insurance is Best Where You Live?

Since different companies rate drivers in different ways, you need to get a car insurance comparison quote now to find out which company offers the lowest rates in your area. It may be Travelers or The Hartford, or possibly even a different company.

For payment options, Travelers was rated lower than The Hartford. More billing options allows you to pay your bill either more or less frequently.

Perhaps most important is being able to actually get ahold of your car insurance company to file a claim or review coverages. Polled policyholders ranked Travelers the same as The Hartford when it comes to being able to contact the company.

Which Company is Right for You?

Does more stars actually translate into a better consumer insurance buying experience? The overall satisfaction rating for Travelers shows fewer stars than The Hartford, but that isn't indicative that it is truly a worse company.

Car Insurance Buying Tips

  • Better credit means lower car insurance rates
  • Better drivers pay lower car insurance premiums
  • Make sure you compare apples-to-apples coverages
  • If you have an independent insurance agent, have them compare rates with multiple companies