MetLife vs The Hartford - Which Car Insurance is Best Where You Live?

MetLife and The Hartford are both solid car insurance companies, but what do consumers have to say about each company? Unbiased third-party surveys such as those provided by J.D.Power can help consumers choose a company based on actual customer opinions.

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MetLife vs The Hartford - the Ratings

  MetLife Ratings The Hartford Ratings
Policy Offerings MetLife Policy Offerings The Hartford Policy Offerings
Pricing MetLife Pricing The Hartford Pricing
Billing and Payment MetLife Billing The Hartford Billing
Contacting the Insurer MetLife Support The Hartford Support
Overall Satisfaction MetLife Satisfaction The Hartford Satisfaction
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Data source: J.D.Power 2011 National Auto Insurance Study

MetLife scored the same as The Hartford on policy offerings. This metric compares the different types of insurance policies and endorsements or 'add-on' coverages available. Having better policy offerings means you can get potentially better coverage such as special perils coverage on your home contents or a disappearing deductible on your car insurance.

MetLife and The Hartford Price Comparison

On pricing, MetLife scored the same as The Hartford. This doesn't necessarily mean that MetLife will always have similar car insurance prices as The Hartford. Free car insurance quotes from MetLife and The Hartford will help you determine which company offers the best deal.

MetLife vs The Hartford - Which Car Insurance is Best Where You Live?

Since different companies rate drivers in different ways, you need to get a car insurance comparison quote now to find out which company offers the lowest rates in your area. It may be MetLife or The Hartford, or possibly even a different company.

For satisfaction of billing and payment options, MetLife was rated the same as The Hartford. Consumers generally prefer to have more flexible payment options.

Being able to get in touch with your company at claim time is extremely important. Polled policyholders ranked MetLife lower than The Hartford when it comes to being able to contact the company.

Making the Right Decision

Does more stars actually translate into a better consumer insurance buying experience? Based on the overall satisfaction ratings shown above, MetLife garnered a worse consumer rating as The Hartford, but putting too much emphasis on online ratings can be a mistake when buying car insurance.

Car Insurance Buying Tips

  • To reduce your annual premium, consider dropping full coverage on vehicles that no longer need it
  • Better drivers pay lower car insurance premiums
  • Every year, shop your car insurance coverage around to find the lowest rate
  • If you have an independent insurance agent, have them compare rates with multiple companies