State Farm vs Travelers - Which Auto Insurance is Better?

Before insuring your cars with either State Farm or Travelers, it's important to see what other consumers think of each company. Customer ratings of car insurance companies are an important way for potential customers to find out what kind of experiences consumers have had with each car insurance company.

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Comparing State Farm to Travelers

  State Farm Ratings Travelers Ratings
Policy Offerings State Farm Policy Offerings Travelers Policy Offerings
Pricing State Farm Pricing Travelers Pricing
Billing and Payment State Farm Billing Travelers Billing
Contacting the Insurer State Farm Support Travelers Support
Overall Satisfaction State Farm Satisfaction Travelers Satisfaction
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Data source: J.D.Power 2011 National Auto Insurance Study

State Farm scored higher Travelers on policy offerings. Policy offerings compares the different types of coverages available from each car insurance company. More policy offerings may make it easier for you to package different coverages with the same company.

State Farm and Travelers Price Comparison

State Farm was rated about the same as Travelers on insurance prices. That doesn't mean that State Farm will always have identical prices on car insurance than Travelers, however. Comparing State Farm and Travelers car insurance rates is essential to finding out which has the lower price for you.

State Farm vs Travelers - Which Auto Insurance is Better?

Since different companies rate drivers in different ways, you need to get a car insurance comparison quote now to find out which company offers the lowest rates in your area. It may be State Farm or Travelers, or possibly even a different company.

For satisfaction of billing and payment options, State Farm was rated better than Travelers. Consumers generally prefer to have more flexible payment options.

Knowing you'll be able to get in touch with your company in case of an accident or claim may give you good peace of mind. When it came to being able to contact the insurance company, State Farm was ranked higher than Travelers.

Summing it Up

Should you buy from the company with the higher overall rating? According to the ratings results shown above, State Farm received a higher overall satisfaction rating as compared to Travelers, but deciding on a car insurance company should be based on more than consumer ratings.

How To Effectively Compare Car Insurance Rates

  • If you have an independent insurance agent, have them compare rates with multiple companies
  • Every year, shop your car insurance coverage around to find the lowest rate
  • To reduce your annual premium, consider dropping full coverage on vehicles that no longer need it
  • Make sure you compare apples-to-apples coverages
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