American Family vs MetLife - Compare Car Insurance Rates and Reviews

Both American Family and MetLife offer car insurance coverage, but does their pricing and service measure up to your standards? With all the flashy advertising done by insurance companies, it's easy to overlook the real experiences of consumers with these companies.

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American Family vs MetLife - the Ratings

  American Family Ratings MetLife Ratings
Policy Offerings American Family Policy Offerings MetLife Policy Offerings
Pricing American Family Pricing MetLife Pricing
Billing and Payment American Family Billing MetLife Billing
Contacting the Insurer American Family Support MetLife Support
Overall Satisfaction American Family Satisfaction MetLife Satisfaction
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Data source: J.D.Power 2011 National Auto Insurance Study

American Family scored the same as MetLife on policy offerings. Policy offerings compares the different types of coverages available from each car insurance company. Comanies that offer more policies and coverages may make it easier for you to bundle your protection with the same company.

American Family and MetLife Price Comparison

American Family was rated about the same as MetLife on insurance prices. That doesn't mean that American Family will always have identical prices on car insurance than MetLife, however. American Family or MetLife may have the lowest rate for your personal situation, but you have to get quotes from both companies to find out.

American Family vs MetLife - Compare Car Insurance Rates and Reviews

Car insurance is affected by many rating factors, and American Family and MetLife handle these factors differently when calculating a price. The only way to know whether MetLife or American Family has the lower rates is to get a comparison quote.

For payment options, American Family was rated similar to MetLife. More billing options allows you to pay your bill either more or less frequently.

Perhaps most important is being able to actually get ahold of your car insurance company to file a claim or review coverages. Survey results show that American Family came in higher than MetLife when ranking consumers ability to get in touch with the company.

Choosing the Best Insurance Company

Is it a smart move to choose a company just because it has more stars? Consumer ratings are a good place to start when buying car insurance, but just because American Family earned a better consumer rating as MetLife, that doesn't mean you will have the identical experience.

Keys to Finding the Best Car Insurance

  • Higher physical damage deductibles mean less premium paid
  • Make sure you compare apples-to-apples coverages
  • Better credit means lower car insurance rates
  • Every year, shop your car insurance coverage around to find the lowest rate
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